Dave Berke: The Flawed Notion of Perfection
Former Top Gun Pilot and Instructor, Lt Col, United States Marine Corps (Ret.)
There is no such thing as perfection. Even in fields with extremely slim margins of error. Mistakes happen. If you’re looking for perfection in your employees you won’t get honesty and candor. If you want people to hide mistakes, tell them perfection is your goal. Instead, you need to build an organization that talks about mistakes and looks for opportunities to learn and grow from them.
A former Top Gun pilot and Instructor, Dave Berke will explain how the top pilots in the world use their mistakes to improve performance and how you can apply this thinking in your dealership.